Employee Retention has quickly translated into one of the key metrics organizations need to keep track of in 2022. Any time an employee leaves a role, there is time, money, and effort associated with recruiting, hiring, and training a replacement.
A Consumer Goods Company located in Bangkok, Thailand, faced people challenges during the Pandemic, particularly employee engagement challenges. Management were not happy to learn that these challenges were hindering growth opportunities and having an affect on company performance and revenue.
A prestigious Hotel Group in Thailand has one central HR team in charge of managing employee needs across all hotels. It was no surprise when management discovered that employee morale was dropping and turnover rates increased, especially in the front office and sales roles.