A Consumer Goods Company located in Bangkok, Thailand, faced people challenges during the Pandemic, particularly employee engagement challenges. Management were not happy to learn that these challenges were hindering growth opportunities and having an affect on company performance and revenue.

A prestigious Hotel Group in Thailand has one central HR team in charge of managing employee needs across all hotels. It was no surprise when management discovered that employee morale was dropping and turnover rates increased, especially in the front office and sales roles.

Effective communication is vital for business for growth and success. Putting in place a feedback culture, a culture where every employee feels that they can share feedback with another person, increases organizational agility, resilience, and health.

The act of giving and receiving recognition is a high ROI employee engagement activity that creates immense short-term and long-term value, increases well-being, productivity, and more. Putting a recognition system in place to activate your talent and strengthen your culture.

Leaders who want to build high-performing teams must ensure that their teams feel safe at work. Psychological safety drives teams to be more involved in working together, feel motivated to deal with problems, face challenges, and be willing to maximize learning opportunities and develop themselves.

A toxic culture has negative consequences both on the employees and the organization. To establish a healthy culture, leaders must effectively identify and eliminate toxic behaviors while reinforcing positive actions.

Studies show that the primary source of company feedback comes from managers and also a particular group of non-managers who employees believe can provide meaningful feedback.

Organizational trust contributes to higher employee productivity and lower rates of employee turnover, critical for business success. A 2002 study by Galford and Drapeau found that organizations with a culture that encourages trust produce more quality products and services.

A renewed focus on culture will give companies a competitive edge. Having the "right culture" that is adaptive in real-time helps companies attract and retain talent.